Spartan Training Gear (“Spartan”) values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Spartan recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, call us at +1 855-261-7481.
If our information practices change in the future, we will let you know by posting the policy changes on our web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.
What kind of information does Spartan collect?
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our store. We may acquire customer names, email addresses and mailing addresses for select mailings from third parties.
How does Spartan use my information?
When you make an online purchase from Spartan, we use your information to process your order. We will also send e-mails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.
If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact customer service via email or by calling +1 855-261-7481. Please be sure to include your email address, full name and password. Please note that it may up to six to eight weeks to remove your from our list.
From time to time, we may also send you e-mail to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.
To serve you better, we may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact Spartan customer service by calling +1 855-261-7481.
Does Spartan share my information with third parties?
No, all information Spartan collects is treated with the strictest confidentiality.
How do I remove my information from email, phone, and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling us at +1 855-261-7481.
Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a “do not mail” file to ensure that we can honor your request. Please also note that when you make a purchase, we will send an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
What are cookies? How does Spartan use cookies on its site?
A cookie is a small data file that web sites often store on your computer’s hard drive when you visit their sites. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you visit our web site, your cookie helps us keep track of your order if you are on a site that provides e-commerce capability. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.
