Spartan Training Gear (“Spartan”) values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Spartan recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
What kind of information does Spartan collect?
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our store. We may acquire customer names, email addresses and mailing addresses for select mailings from third parties.
How does Spartan use my information?
When you make an online purchase from Spartan, we use your information to process your order. We will also send e-mails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.
If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact customer service via email or by calling +1 855-261-7481. Please be sure to include your email address, full name and password. Please note that it may up to six to eight weeks to remove your from our list.
From time to time, we may also send you e-mail to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.
To serve you better, we may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact Spartan customer service by calling +1 855-261-7481.
Does Spartan share my information with third parties?
No, all information Spartan collects is treated with the strictest confidentiality.
How do I remove my information from email, phone, and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling us at +1 855-261-7481.
Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a “do not mail” file to ensure that we can honor your request. Please also note that when you make a purchase, we will send an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.